In Reply to: you need posted by cfb on Monday, 20. February 2012 at 13:49 Bali Time:
I booked a couple of months in advance direcly from their website. They are difficult to deal with by email as I got lots of emails bouncing back, but all worked out good in the end.
A friend of ours booked the same way for the same time, only to find out when we confirmed a couple of days before the tour that their timeslot had been changed from 9 to 12. But they still did it and loved it.
I would definitely recommend it.
A couple of people in my group were a bit aprehensive the night before thinking it was too expensive, and also comparing it to seeing the dolphins at Monky Mia, but they changed their minds after doing it.