In Reply to: Name posted by Roo_Ted on Thursday, 5. January 2012 at 21:22 Bali Time:
as they know which is the surname.
If they print the surname first they know which it is. If all the others have surname first and yours has surname last then that's the problem.
I have a bad experience with someone telling me a ticket is OK when it wasn't. Luckily I pushed the point otherwise my daughter would not have been let on the plane.