Strategic airlines charged my husband AUD$90 in June checking in with his surfboards, even though he was within the weight limit shown on the Strategic website.
So he complained by email on his return from Bali & there were several emails between him & the Strategic boss man. $90 refunded, eventually.
So, on Saturday last husband checks in to Strategic at Perth &, guess what - they want $100 this time. No ifs or buts - the counter staff insisted on $100.
Sensibly, husband had printed out the emails he received from the Strategic boss re: the last rip off, showed them to the counter staff & didn't have to pay any extra - & he should not have!! No one should.
It seems that the check-in staff at Strategic in Perth might have a scam happening, which is NOT condoned by the airline.
I realise that Strategic are not flying from Perth to Bali for much longer but this is a heads up for those flying with boards before then.