In Reply to: Customs posted by Bradles on Wednesday, 7. September 2011 at 10:59 Bali Time:
Make sure its in her name and get doctors letter if needed.
My tips would be have your money for VISA on Arrival AUD or US.
Trolleys are free so be firm but polite that you do want porters as they tend to rush you and take your carry on luggage and then once they have that you are set to pay.
If you don't have transfers included taxi service is easy enough with fixed pricing. Enjoy and make sure you search the forum for answers before posting.