What was I thinking after we lost items such as clothing and accessories in a shipment earlier this year from this recommended, so called 5 star service cargo company!!! Gave them another chance after no compensation from first shipment...only to find that this time we lost ALL the expensive surf clothes that were xmas presents for all the kids!!! The cartons had been opened and rummaged through and the items that were taken were carefully selected by the perpetrators! After much complaining the company has just brushed us off and basically assured us that it could not possibly be their trustworthy staff!! Huh!!!?? They used lots of appropriate words like: investigation, interrogation, problem solving, and a whole lot of other jargon which added up to the fact that do not want to deal with the issue!! We are out of pocket about 3 mil rp and just want to warn others that they might think twice before ending up in the same situation as us with this cargo company!! Kids are not happy and neither are us big kids!!