In Reply to: AA Changes posted by 99_rakini on Thursday, 7. October 2010 at 17:55 Bali Time:
I just checked the AA website for the four AA flights I have booked next month. Two of the flights are showing 50 minute later departure times and one flight to Melbourne is now arriving an hour earlier. I presume that AA did not take into account daylight saving in the original booking for the flight to Melbourne.
AA did not bother to contact me through e-mail or SMS about these changes, even though they have my e-mail address and mobile number.
Being a budget airline, AA skimps on customer service.