Never use this company to book hotels in Bali. It is a fraudulent company and we and our 2 sets of friends have involved the VISA Fraud Department and Consumer Affairs to retrieve our money. We paid for hotels in Nov 2009 and are due to fly out on 4th Sep. We have all recently been told the company made a mistake and booked us for OCt 2010. However, the hotel has never heard of this company and certainly has never been paid by them. We have had to make loads of phone calls to Bali hotels to try and arrange late notice accommodation. Many now charging surcharges and all rates have gone up. SOme of our friends have now cancelled - lost airfares - as we cannot arrange rooms in same hotel. ACHMAD SUHENDRA IS A CHEAT