In Reply to: In hindsight posted by dana on Wednesday, 23. June 2010 at 00:07 Bali Time:
This is probably exactly what most of us here would have done given the same circumstances & even without having to politely or even rudely ever telling the staff to get lost,where to go or what other words can be thought of at the time BUT young one's in their 20's who are travelling OS for the 1st time on their own can easily be intimidated & this is exactly what KTH counted on & played on in my opinion.
The girls tried very quitely & politely reasoning with the staff at reception 2x today & reminding them that they had booked a confirmed late checkout until 6pm with the manager BUT no one on the front counter gave a damn or cared less.This is what makes me darn annoyed.The absolute & total denial from the staff that an agreement or contract as such had been agreed on entered into.We love Bali but the way business is done there at times is total madness.