In Reply to: Worth Knowing posted by Andytoo on Monday, 21. June 2010 at 03:55 Bali Time:
But the girls & us have done all we could in the quickest time frame with the bank.To start with in the confusion & emotion of the situation Liz didn't realise that her bank debit card was also stolen with her purse.She thought it was back in the room safe with her passport.I am talking about 2 young girls in their 20's who are inexperienced & are travelling on their very first OS trip on their own without parents.
It sucks big time that this happened to them but then again - it might be a lessoned learnt for future travelling.There are A-- holes everywhere in the world ! This happened late at night & when the sms came through we were asleep & didn't know till we woke up & couldn't give advise till them.
The bank has been advised of time frames & that there has been an official police report made.We have been told it will be sorted out when the girls get home.I presume that things will take a while to sort out BUT I will definately let BTF know what happens- especially on the travel insurance side of of it & how difficult the claim process works out to be.As I said before a policy is only of a true benefit IF they pay out on a claim without making your life a living hell.