In Reply to: My nephew was in same situation posted by Hillary on Sunday, 13. June 2010 at 10:43 Bali Time:
Its quite silly really as our TA told us she cant book on their system with a Hyphen so on the ticket it will appear as one word ie JohnJack so this would still not have the hyphen, I get it all comes down to what the airlines term as EXACT.
Our TA is going to check tomorrow with a guy they usually deal with at Garuda who has been in the travel game over 30 years and won't BS us.Will definately let you all know the outcome.
I'm guessing we will have to shell out