In Reply to: If you self-booked you just go to posted by sherbert on Wednesday, 2. June 2010 at 20:46 Bali Time:
I had to call them about 2 weeks ago and they were fantastic, the only pain was the waiting to speak to someone, but when put through, the spoke perfect english and had no trouble understandng - i was ringing to pick my seats as for some reason i was having problems doing it on line.