In Reply to: AirAsia- World's Worst Customer Service! posted by DaddyO on Thursday, 7. January 2010 at 21:30 Bali Time:
They do say on their website to book seats so you can travel together. That is why they are budget. You choose to what you want to pay for just like lugggage allowance. Have travelled from both Perth and Kl with them twice and have no probs whatsoever.