My friend has just spent over $1200 purchasing goods from Genevas through the internet, she picked everything out and wrote down the item numbers etc, however when she finally received the goods, most of them were broken, some were not there and it looks as though they have just gone along the aisles with a trolley and box and thrown everything in it without packing properly.
She is really upset and has emailed them with photos etc but they will not help her at all. So probably a lesson to be learnt, yes we love to shop at Genevas but only do it when you are there and not over the internet.