In Reply to: Air Asia from Perth posted by Kerry K on Thursday, 11. June 2009 at 17:51 Bali Time:
Wer flying AA this time around too, I think theyr supposed to be good and either way cannot be worse than our Garuda experience - got on the plane, sat there for 30min then told to get off as problem with aircraft, stayed in airport for 9hr (kept being told we would leave soon, not given any food or compensation, even worse we had been told delay would be 1hr max and people could leave hand luggage on plane, so some people had no access to belongings until let back on plane to retrieve belongings 8hrs later). Finally told to go home that evening, no word on when plane would leave... left the next afternoon, no apologies from garuda.