An Indonesian lady complains about treatment at a hospital, sends a complaint letter to a news website and ends up in jail for it.
Customer detained for writing email complaint
TANGERANG: Prita Mulyasari has been accused of defamation against Omni International Hospital in Serpong, Tangerang, for writing a complaint in a mailing list.
The housewife is currently being detained in Tangerang women penitentiary by the district prosecutors' office, vivanews.com reported Thursday.
Indonesian Human Rights and Legal Aid Association (PBHI) coordinator Anggara said Prita complained in an email about the hospital's services when she had a health check on Aug 7.
"She wrote the email because the hospital ignored her when she asked for her medical records," Anggara said.
The patient's complaints should not have been considered as defamation because as a customer, she had a right to complain, he said.
"We condemned the hospitals and doctors treating Prita for ignoring the patient and instead filing a civil lawsuit and criminal prosecution against her on Sept. 8."
Prita lost the civil law suit and is currently waiting for the criminal prosecution court session next week