My Jetstar beef


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Posted by Pak Mungkin on Sunday, 19. April 2009 at 16:02 Bali Time:

In Reply to: Garuda Axing Darwin Flights posted by Warnzie on Sunday, 19. April 2009 at 14:27 Bali Time:

You have a problem cos Garuda cancel and Jetstar don't care. Sort of understandable. I have Jetstar flights I can't use because Jetstar took over an existing connecting route and changed the schedule so my onward connecting Jetstar flights now don't work. They are unsympathetic.
I have pushed them as far as I can but you may be able to get a refund if you show them evidence that Garuda have cancelled (even though they know it!). One person at the call centre told me that If I had written evidence of the changes then they could do something. Get on to them!

David


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