In Reply to: jetstar posted by raff on Saturday, 28. February 2009 at 08:02 Bali Time:
I had a problem with my first booking, went through all the process and when I went to pay, it came with red print stating that invalid RSS. Had no idea what that was and it wouldn't process the booking to confirmation state. I went out and started again and the cheap fares for the day I wanted was gone so tried the next day and was in luck. Booking process worked fine this time. Lo and behold I got two confirmations from Jetstar. I freaked out. Rang them and explained that the website had a malfunction and why would I want two bookings to Bali. After speaking to a Supervisor they agreed to cancel the first booking and I will get a refund. Checked with them again today and it states that I will get a refund.