In Reply to: garuda ffp posted by mazjjj on Wednesday, 18. February 2009 at 14:17 Bali Time:
There are two sorts of points, ones which lapse every year, and these relate to your membership level, ie. blue, silver, etc. If you dont earn 5000 points each year you dont keep the silver. You may have dropped back as these points expire at 31 December each year.
The other sort of points dont expire and stay in the account balance so can be collected and used for free upgrade or free flight.
I'm hoping that one day I might get points for an upgrade ...