In Reply to: Email Desi at Kumala Pantai posted by KazAllen on Tuesday, 10. February 2009 at 08:23 Bali Time:
mistakenly booked you into the Grand Kumal or Kumala hotel, NOT the Kumala Pantai and then realised they couldn't get you into the KP.
Agents can book it, mine did for me many times, as long as the wholesaler has it in their books.