Hi there,
I have been getting quotes from travel agents, and many will not allow 2 kids 11, 14 in standard size rooms, even though they have 1 QU & 2Singles or 2 king beds, and they are saying that we can only stay in a family suite (at greater cost of course). There are charges on the hotels websites for extra adults in the room, so my question is, why don't they allow this? I have been told that it is OH&S issues, and throught the wholesaler it is there policy and I may be able to book the smaller room direct.
On these same hotels websites there appears to be no such limitation, only the small extra fee for the extra adult. I do not mind paying an extra fee for my older child, but the additional cost of a larger suite seems unreasonable. I am currently waiting for the hotels to get back to me.
Has anyone booked direct with the hotels for rooms with older children? We are looking at Hard Rock or Bali Garden. Has anyone else stayed at the Hard Rock in Superior or Delux rooms with kids over 12?
Thanks
Penny