In Reply to: usually its not the agent posted by nasicampur on Saturday, 27. September 2008 at 23:23 Bali Time:
and sell these. If, at peak times, all room blocks are sold, of course there is overbooking. It is up to the hotel to find a comparable or better place for the displaced guests, at the hotel's charge, for the overbooked times when a confirmed booking is held. Make sure that you have a copy of the confirmed booking in hand.