We need some help so that we can rest easy for the next few months until we get back to Bali. We always stay at Febri's, so a couple of days ago we emailed them seeking a family deluxe room. In the meantime, while waiting for a reply, we checked some of the online booking sites and found that expedia had these rooms available.
About 24 hours later, Febri's responded to our email saying that no family rooms were available, but offered a smaller room instead. We checked expedia again and found that family rooms were still available, so we went ahead and booked through them.
We are curious as to why Febri's would say there were no rooms, but expedia have still guaranteed us a room? Could it be that Febri's say they have no rooms left, as they have already been 'allocated' to expedia and others?
We would hate to get to Bali and find out that we have no accommodation!