In Reply to: I should elaborate a little more.. posted by GucciGirl on Sunday, 16. March 2008 at 08:23 Bali Time:
is also on the site it reads:
"I would just like to clarify that you did not hand your keys to a staff member. You actually deposited your keys in the box marked 'LATE CHECK-OUT KEY DROP BOX RECEPTION HOURS 7AM TO 11PM' As to the accusation that I, the manager abused you I am stunned. I was the person that listened to your concerns and tried my best to make you happy. I was the person that bought you flowers when I heard of the loss of your sister, I was the one who gave you free accommodation, who organized your complimentary late check-out and the Airport shuttle bus. I have always been professional and have never abused anyone. I am sorry you lost your sister and understand you did not enjoy your stay, but your accusations are unfair. P.S. I think the security guard was trying to be friendly. "