In Reply to: Garuda's charms waning posted by Badak Sinting on Sunday, 20. January 2008 at 15:42 Bali Time:
now FA "naughty mat"
Unfortunately Service levels have dropped. However so has the fare prices over the years. ( the real bonus ).
As mentioned on here a few weeks back there is room for a reasonable priced airline - that is relatively affordable and has "customer service" in its Business Action Plans.