In Reply to: Lynda posted by dennisc on Saturday, 29. September 2007 at 21:31 Bali Time:
Dennisc is correct. Remeber when you go to the window to put your claim in that you must have 1. the receipt for the goods 2. the goods (so they can see them) 3. a card that they can put the money onto. You would be surprised at the number of people that go to the window and dont have all these things with them