In Reply to: that is just it posted by stormy on Saturday, 15. September 2007 at 12:22 Bali Time:
quickly find that they upset far more guests who CAN'T get a lounge rather than those few ignorant lounge hogs. Every unhappy guest = a deluge of bad word of mouth. KP management may be complacent because they are full, but it won't take too much of this to change that!