This is my first posting but have been reading the forum for a while, I have read with interest the messages about excess luggage mainly with Jetstar, I worked for the airline industry for over 20 years - not Qantas and would just like to add this thought, for every kilo of luggage fuel has to be carried, so when someone has a lot of excess weight the airline is not just being picky they are trying to conserve fuel. I know from reading messages people will not like what Ihave said, but it is the fact!!