Has anyone had any luck (or any experience trying) to get refund from Jetstar for cheap flights they purchased. Due to health reasons we have to cancel our planned trip with Jetstar in May. My husband spoke to Jetstar on Saturday and they told him if I had letter from my dr saying I cant travel they will look at giving me a full refund. Somehow I find this hard to believe but would love to hear from anyone else who has had this experience.