On 26th December, a powerful earthquake off Taiwan's coast affected Internet and telecommunication services, damaging several undersea cables shared by international telecommunication companies. This has resulted in either a slowdown or lack of Internet connection for many online users in the Asian region, including Singapore, Hong Kong, China, Malaysia, Thailand and the Philippines.
We understand local telecommunication companies are currently working to repair the cables, and Internet services are expected to be slow for some time.
If you have bought anything from a seller in these countries and are having trouble reaching them, we apologise for this inconvenience and seek your patience as it may take some time for them to reply to your enquiries.
Thank you for your understanding
eBay team