In Reply to: may I ask beenthere posted by kepala_udang on Saturday, 13. May 2006 at 20:46 Bali Time:
What has that to do with the info i'm giving on this thread, which's based of my professional experience in the travel industry... in particular Bali.
The policy of Airlines, hotels, and travel insurance....when these type of complaints are made for compensation....
All have nothing to do with when I was last in Bali...
PS regardless of which airline was used when singlapis traveled she would be facing much the same trying to get compensation as she is with Garuda....as all airlines do at times cancell flight, even Qantas