Advise Please - Garuda changed flight


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Posted by shareebee on Thursday, 11. May 2006 at 08:24 Bali Time:

I booked a package deal through a travel agent. Direct flights. Sydney to Denpasar 31st July 06. Paid in full. Now Gauruda has changed the flight. Sydney to Brisbane to Denpasar. This adds on an extra 2& 1/2 hours onto the flight with the stop over. It wouldnt worry me if it was just me but Im taking my 22 month old baby boy who is hyperactive. The flight will be just tooooo long for him. Ive contacted my travel agent but she informs me I will most likely have to pay a fee per person to change the flight and accomodation to another date because it is a package deal through I-xplore. Even if I pay the fee and change the dates, nothing is stopping Garuda from changing that flight too. Do I have any rights or not.
Any advise would be very greatfull.
Thankyou.


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