In Reply to: Qantas email posted by Loz on Saturday, 6. May 2006 at 10:53 Bali Time:
What you have to do is which is long winded.
Go to Help on main menu then hit FF on left colum, then click on award bookings and resv, then scoll down and you will see send an email click on that. fill in question but and go through steps to answer that but don't hit yes it will then at the end send an email to to right department.
hope that helps