In Reply to: Problems with Legian Beach Hotel?? posted by Tim_oz on Friday, 12. November 2004 at 06:53 Bali Time:
They double booked us (last week Sept first week Oct) but we were upgraded to the Kartika Plaza (very nice indeed). The duty manager of the LBH turned up at the airport when we arrived to apologise for the inconvenience and to make sure that we were picked up and taken to the Kartika Plaza, he also invited us to come to the LBH for a drink and a look around (not that we got there.....too much to do).
Just make sure you that you reconfirm and reconfirm and reconfirm and if they do double book you make sure that they pay for the upgrade.